Frequently asked questions
Read through our frequently asked questions below to find answers.
General
General FAQ questions about our store, our products, and our pricing.
Nutrityx is a Canadian online supplement store offering high-quality vitamins, minerals, and wellness products to support your health goals. We focus on premium ingredients, transparent sourcing, and customer satisfaction.
Yes. All of our supplements are manufactured in GMP-certified facilities and go through rigorous quality control. We only work with trusted suppliers and ensure that each product is third-party tested for safety and efficacy.
We offer a wide range of vegan, vegetarian, gluten-free, and allergen-free options. Each product page includes a full ingredient list and dietary labels.
Every product has a detailed description, usage instructions, and benefits listed. You can also contact our customer support or consult a healthcare professional for personalized advice.
Yes, we offer bulk pricing and wholesale options for select products. Please contact us directly at [email protected] for more details.
Ordering
FAQ Questions & Answers regarding our ordering and shipping process.
Simply browse our website, add products to your cart, and proceed to checkout. You can check out as a guest or create an account for faster future orders.
We accept all major credit & debit cards, PayPal, Apple Pay, and Google Pay, along with Interac e-transfer. All transactions are secured with SSL encryption.
We process orders within 1–2 business days. Delivery time depends on your location:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Yes, we ship worldwide. International shipping rates and delivery times vary depending on the destination country.
Once your order is shipped, you’ll receive a tracking number via email. You can also log into your account to check your order status anytime.
We offer a 30-day return policy on unopened products. If you’re not satisfied, contact us at [[email protected]] with your order number, and we’ll assist you with the return process.
If your order hasn’t shipped yet, contact us immediately to request a cancellation or modification. Once shipped, changes are no longer possible.